Admissions
Your Path to Recovery Begins Here: Admissions at Headwaters
At Headwaters, we understand that reaching out for help can be daunting, particularly during times of crisis or for high-profile individuals. Our admissions process is designed to provide a welcoming and supportive experience from the moment you reach out, ensuring that your journey to wellness is met with compassion, clarity, and care.
Our team is here to simplify every step, offering immediate assistance and guidance in determining whether Headwaters is the right fit for you or your loved one. Whether you are struggling with addiction, complex mental health concerns, or co-occurring disorders, our dedicated admissions team is ready to connect you with the resources and support you need to take that first step toward healing.
A Personalized, Seamless Admissions Experience
For those considering treatment at Headwaters, whether you are a potential patient, loved one, or referring professional, reaching out is often the hardest part.
From your first call, you will be connected with an Admissions Specialist who will act as your concierge throughout the entire process, providing both logistical support and a compassionate ear. This direct, personalized approach is designed to provide peace of mind and a sense of continuity as you prepare to enter treatment. Your specialist will handle all arrangements and answer any questions, ensuring a smooth transition to our bespoke, well-appointed facility. We recognize that details matter—your comfort is our priority, and our team will see that your accommodations, including your in-room amenities, meet your preferences.
Making the Call
Taking that first step towards recovery can be challenging, but it is a decision that can transform your life. When you are ready, reach out to us. Our admissions team is here to guide you with the expertise, empathy, and support you deserve. Your wellness journey begins with a single call—connect with us today.
Addressing Common Concerns
We understand that committing to an inpatient rehab program can come with uncertainties. Here are some of our patients' most frequent concerns during the admissions process—and how we work with you to address each one.
Detoxification
Many individuals worry about managing withdrawal symptoms during detox. Our detox program is designed with your comfort and safety in mind. Led by our Chief Medical Officer, we provide continuous mental and physical health monitoring, with round-the-clock nursing care, walking you through each step of the process to ensure you feel supported throughout.
Professional Responsibilities During Treatment
At Headwaters, we recognize that many of our patients carry significant professional responsibilities and require access to their work commitments, even while in treatment. We provide structured access to personal devices such as laptops and phones, allowing patients to stay connected and manage essential tasks.
Your Path to Admission: Assessment and Criteria
When you call, our team will conduct a free, confidential telephone assessment to understand your unique needs. This assessment will help us determine if Headwaters is the best fit for you, discussing your history and exploring treatment options based on your specific circumstances.
Admissions and Travel Coordination
Our Admissions Team is here to make your transition into treatment as seamless as possible. We are available 24/7 to coordinate details of your travel, including arranging transportation from major or private airports or engaging sober escorts if needed. We are prepared to accommodate emergencies and offer continuous support from your first call to your arrival at our facility.
Life After Treatment
It’s natural to have questions about life after treatment. From the start, we introduce you to an Alumni Care Coordinator who will provide long-term guidance and support. Our evidence-based therapies, tools, and recovery strategies prepare you for life beyond substance use, empowering you to build a fulfilling, substance-free future.
Getting to Headwaters
Located in serene Palm Beach County, Headwaters offers a discreet and easily accessible destination for individuals traveling from across the country and around the world. Whether arriving by commercial airline or private aircraft, we ensure that your journey to recovery begins with comfort, ease, and confidentiality.
Commercial Flights:
Headwaters is conveniently situated near three major international airports:
Palm Beach International Airport (PBI) – Just 9 miles from our campus, PBI is the closest and most convenient commercial airport. With frequent flights from major cities and a reputation for ease of travel, PBI provides a seamless arrival experience for both patients and their families.
Fort Lauderdale-Hollywood International Airport (FLL) – Located approximately 55 miles south of Headwaters, FLL offers a broader range of domestic and international flights for those arriving from afar.
Miami International Airport (MIA) – Roughly 75 miles from Headwaters, MIA serves as a major hub for international travelers and those requiring more expansive flight options.
Private Aviation:
For clients traveling by private aircraft, Headwaters is easily accessible from several regional airports that cater to executive and high-profile travelers:
Palm Beach International Airport (PBI) – In addition to commercial flights, PBI hosts full-service fixed base operators (FBOs) including Jet Aviation, Galaxy Aviation, and Signature Flight Support. Just 9 miles from Headwaters, this airport provides VIP amenities and privacy for an elevated arrival experience.
North Palm Beach County General Aviation Airport (F45) – Situated 14 miles from our campus, this smaller airport offers exclusive access for private flights and is ideal for those not requiring customs services.
Boca Raton Airport (BCT) – Located 29 miles south of Headwaters, BCT is a premier private jet destination for travelers seeking a quiet, efficient alternative to larger airports.
Whether you're arriving from across the globe or just across the state, our team is here to support every detail of your travel. Transportation from any of these airports can be arranged in advance through our admissions team to ensure a private and stress-free arrival.